FAQ

Everything You Need to Know

What if it doesn't work for me?
You get 60 days to try it. If you don't feel real relief, send it back for a full refund — no restocking fee, no hoops to jump through.

How fast will it arrive?
Orders ship within 1–2 business days from our US warehouse, with delivery in 3–7 business days depending on your location. You'll get tracking as soon as it ships.

How do I know it'll fit me?
We offer an extended size range (M–4XL) with a detailed size chart, so you're not stuck between two sizes. If it doesn't fit right, exchanges are free within 60 days.

Is it safe to wear the heat and magnets every day?
Yes. Heat settings are adjustable with auto shut-off, and the magnets sit at a comfortable strength for daily wear. Most people wear it 30–60 minutes at a time.

Will wearing a back brace make my muscles weaker over time?
Only if you treat it as a permanent crutch. Used as intended — targeted relief during flare-ups and activity, not 24/7 — it supports your recovery instead of replacing your own strength.

Is this just another gimmick?
We get it — you've seen too many products oversell. This combines real therapeutic heat with targeted magnetic support, not compression alone. No vague claims, no unnamed 'experts.'

What about shipping and returns?
Ships in 2–3 business days from the US. Free returns within 60 days if it's not right for you — full refund, no restocking fee.